logo

Privacy Policy

Last updated: 7/16/2025

Introduction

My Taxi Sri Lanka ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our taxi services based in Tangalle, Sri Lanka.

Information We Collect

Personal Information

  • Contact Details: Name, phone number, email address
  • Location Information: Pickup and drop-off locations
  • Travel Details: Date, time, and duration of trips
  • Emergency Contact: In case of unforeseen circumstances

Automatically Collected Information

  • Device Information: Mobile device type and operating system
  • Usage Data: How you interact with our booking system
  • Location Data: GPS coordinates for pickup and navigation (only during service)

How We Use Your Information

We use your information to:

  • • Provide reliable taxi and tour services
  • • Process bookings and payments
  • • Communicate about your trips and services
  • • Improve our service quality
  • • Send promotional offers (with your consent)
  • • Ensure safety and security during travels
  • • Comply with legal requirements

Information Sharing

We may share your information with:

Our Drivers

Only necessary trip details for service delivery

Payment Processors

For secure payment processing

Emergency Services

In case of accidents or emergencies

Legal Authorities

When required by law

We never sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your information:

  • • Secure data transmission protocols
  • • Regular security updates and monitoring
  • • Limited access to authorized personnel only
  • • Secure storage of payment information

Your Rights

You have the right to:

  • • Access your personal information
  • • Correct inaccurate information
  • • Delete your personal data
  • • Opt-out of marketing communications
  • • File a complaint about data handling

Data Retention

We retain your information only as long as necessary for:

  • • Service delivery and customer support
  • • Legal compliance requirements
  • • Business record keeping (typically 3-5 years)

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: tnilmina@gmail.com

Phone: 0763417877

Address: Maleesha, 7th mail post, Uva-Pelwatta